We’re sorry to hear that some items are missing from your order. To help us investigate and resolve this issue as quickly as possible, please provide the following photos:
- Outer package photo – showing the shipping label with the tracking number clearly visible
- SKU label of the received items
- A full view of the package and all received items – showing the overall condition and contents
Once you have the photos, please contact our support team and include the images. We will review the case and arrange a solution for you as soon as possible.
Thank you for your understanding, and we’ll handle this promptly.
Mar 31, 2026