Welcome to Our Help Site

• Can I Use a Power Bank with NOMAD? Can I Charge It While It’s Working?
• Can I use my own ballhead for the Setup with NOMAD?
• Can NOMAD operate in both hemispheres.
• Can Norman handle my camera + lens setup?
• Can Norman work in the Southern Hemisphere?
• Does the "Nomad only" option include the laser?
• Do you have any information on how to setup the nomad to track the moon?

See all articles in NOMAD FAQ →

• What Do I Need to Connect My Samsung Galaxy S26 Ultra/Phone to NOMAD?

• 🇭🇰 Cantonese (Hong Kong) Video Guide
• 🇫🇷 French Video Guide
• 🇩🇪 German Video Guide
• 🇮🇹 Italian Guide
• 🇪🇸 Spanish Video Guides

• Ambassadors Team
• Move Shoot Move Facebook User Group
• Move Shoot Move Subreddit
• Real Time Feedback from MSM Users

• Can you advise if you ship to the UK?
• Can you ship to India
• SHIPPING

• Wrong billing address, I need to change my billing address

• Why isn’t the PayPal installment payment option available to me?

• RETURNS
• WARRANTY

• How to Attach laser to NOMAD?
• If I already have my own laser pointer, do I have to use the one from you?
• Is there a guide about how to use laser?
• What is the power or output of the laser pointer? Can I use it in my country?

• Can the MSM polar alignment wedge be adjusted beyond 60° to accommodate my latitude of 28° or lower?

• I like the design of Eric's phone holder, will this work in the Northern hemisphere? Do the apps still work to align?

• What is the difference between the fine-tuning leveling base and the leveling base with bubble lever?

• Loose item inside NOMAD? Why is there a sound coming from inside?
• NOMAD is not charging?
• The screw on the star tracker is too big for MSM ball head？How can I attach ballhead to NOMAD?
• The screw on the star tracker is too big for V mount?
• Why there is a rubber cap on the top of NOMAD? What is it for?

• My Laser Pointer always fails/ does not work?

• Which iPhone app is best for MSM polar scope alignment?

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• Dealers

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• Recommended Partner Workshops